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on Leadership,
Self Ownership, Effective Change
and High Performance Cultures
August 2, 2016
2

The Ultimate “Secret” to Client Astonishment, Profitability & Growth

By richard | Client Astonishment, Leadership, Sales | No Comments

Over the last 17 years I’ve never met a CEO, Vice President or Senior Director who did not care about people. When I see their presentations they always say that…

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May 4, 2016
1

Businesses Fail Because They Don’t Serve

By richard | High Performance, Sales | No Comments

Businesses fail because they don’t serve. They blog, market, advertise, publicize, launch, and a bunch of other fancy-sounding distractions. Yes, distractions.  And it never ever works to put hurdles between…

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March 23, 2016
0

Why Smart People to Stupid Things

By richard | Sales, State of Mind | No Comments

A recent study I read stated that most companies lose, in profit, about 25 to 30 percent of their annual sales due to what is called “the cost of poor…

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February 23, 2016
1

Client Astonishment

By richard | Client Astonishment, Ownership, Sales | No Comments

A couple of weeks ago I was in Vancouver where I stayed at the Four Seasons hotel. On Thursday I woke up at 4:00 and I couldn’t sleep anymore. I…

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Recent Posts

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